🔒 Discreet, Tracked, and Reliable

  • Trusted Couriers: We ship using DHL, FedEx, and UPS to ensure secure, on-time delivery.
  • Real-Time Tracking: Track your order from production to delivery directly from your order status page.
  • Email & SMS Notifications: Opt in during checkout to receive live shipping updates straight to your inbox or phone.
  • Discreet Packaging: Plain, unbranded box — your privacy is always protected.


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    🚚 Route Shipping Protection:

For extra peace of mind, we offer Route Shipping Protection at checkout. This optional service protects your order against loss, theft, or damage in transit.

  • 📦 Covers Lost Packages – if your order goes missing in transit
  • 🔒 Covers Theft – if your package is stolen after delivery
  • 🛠️ Covers Damage – if your product arrives damaged

If anything happens, Route makes it fast and easy to get a replacement or refund, without waiting on courier claims.

We highly recommend keeping Route Shipping Protection added to your order for stress-free delivery.

💸 Shipping Rates

  • FREE Express Shipping for all DOLLEXA™ Members — just sign in at checkout.
  • Guest Orders:

$4.50 – $14.90 (Free for orders over $50)

⏱️ Delivery Times

🧩 Custom Sex Dolls (Made-to-Order):

  • Production + Shipping Total: 3-4 weeks
    You’ll receive a tracking number as soon as your custom doll is ready. Some customized dolls might take longer to arrive, but we aim for you to get the doll in 3-4 weeks tops.


✅ Ready To Ship Sex Dolls:

  • EU Stock Delivery Time: 2–7 business days
  • US Stock Delivery Time: 2–7 business days

Dolls stocked in EU or US storage but cannot be customized.


🎁 Toys & Adult Products:

  • USA & Canada: 2–3 business days
  • Rest of World: 5–14 business days

🌍 Worldwide Delivery

We proudly ship to:

  • USA, Canada, UK, and EU countries
  • Also available in Australia, New Zealand, Iceland, Norway, Switzerland, Monaco, South Africa, and Turkey

ℹ️ Additional Info

  • Most orders ship the same or next business day
  • Delivery estimates vary depending on location and product type
  • For custom orders, we’ll keep you updated if production takes longer than expected